Though many of us may not fully grasp the profound impact of AI on the world, its transformative power is clear. Some of us have used tools like ChatGPT to improve our writing but today I want to focus on a few remarkable AI innovations that change lives in...
As retirement funds prepare for the Two-Pot system on 1 September 2024, a major concern is the expected influx of inquiries from members wanting to withdraw from their savings pot. Providing efficient and compassionate support to members becomes paramount....
The world of retirement fund servicing is undergoing a significant transformation, thanks to the emergence of Artificial Intelligence (AI) assistants. Fund secretaries and employee benefits consultants to retirement funds can now leverage AI to streamline...
Improving technology solutions by adopting the perspective of the user, or "eating your own dog food," is a powerful strategy for businesses aiming to enhance their technology platforms offered to board members, fund members, employers and other stakeholders. This...
Boost your retirement fund website engagement with live chat: benefits and stats In a world of instant gratification and the need for speed, having a live chat option is becoming less of an option and more of a requirement. Your members need quick and easy...