The evolving role of actuaries: Navigating complexity and driving strategic value

by Michael de Villiers | 26,Feb,2025 | Actuarial Society of SA, Employee Benefits, Q1 2025

George Brown

In the complex world of finance and risk management, actuaries have historically been viewed as the quiet guardians of risk, primarily tasked with evaluating and managing financial uncertainties. Traditionally, their expertise was rooted in valuation and funding advice, often focused on static metrics and compliance with regulatory frameworks. However, as the financial landscape evolves, so too does the role of actuaries, shifting from a back-office function to a dynamic presence in strategic planning and decision-making. This article explores the multifaceted evolution of the actuarial profession, addressing critical questions that highlight the growing complexity of retirement schemes, the integration of Environmental, Social, and Governance (ESG) considerations, and the opportunities presented by an increasingly uncertain financial environment.

The evolution of the actuarial role

The actuarial profession has witnessed significant transformation in recent years. Once primarily concerned with traditional valuation and funding advice, actuaries are now stepping into more strategic roles within organisations. This evolution can be attributed to various factors, including advancements in technology, changing regulatory landscapes, and the need for organisations to adapt to a rapidly shifting economic environment.

From number-crunching to strategic insight

Actuaries are increasingly involved in strategic planning, leveraging their unique skill set to provide insights that extend beyond mere number-crunching. This shift is characterised by a broader understanding of risk and the ability to integrate actuarial analysis into high-level business decisions. For instance, actuaries now contribute to assessing market trends, analysing member behaviour, and modelling the financial implications of various strategic initiatives. Their expertise in predictive analytics and risk assessment enables organisations to navigate uncertainty with confidence.

This evolution reflects a growing recognition that the actuarial profession can contribute significantly to an organisation’s strategic objectives. By moving beyond traditional roles, actuaries can add value in areas such as product development, financial forecasting, and overall business strategy. This not only enhances the relevance of the actuarial profession but also positions actuaries as integral players in shaping the future of not only organisations but the retirement industry as a whole.

Advancements in technology

Technology has played a crucial role in redefining the actuarial profession. The advent of big data, advanced analytics, and artificial intelligence has transformed how actuaries work. Traditionally, actuaries relied on historical data and standard modelling techniques to assess risk and develop reserving strategies. However, the availability of vast amounts of data from various sources enables actuaries to use more sophisticated models that can predict future trends and behaviours with greater accuracy.

For instance, machine learning algorithms can analyse retirement fund data to identify patterns and forecast future financial sustainability. This not only improves the accuracy of risk assessments but also enhances the speed at which actuaries can provide insights to decision-makers. Consequently, actuaries are now able to focus more on strategic initiatives rather than being bogged down by routine calculations, enabling them to deliver more value to their organisations.

Transparency in the actuarial profession

Despite the critical role actuaries play, the profession often remains relatively less transparent. This lack of visibility can be attributed to several factors, including the technical nature of actuarial work and the perception that actuaries operate in silos within organisations. Consequently, stakeholders may struggle to fully appreciate the value actuaries bring to the table, leading to misunderstandings and underutilisation of their expertise.

The need for improved communication

To enhance transparency, the actuarial profession must prioritise communication and education. Actuaries can benefit from engaging in open dialogues with stakeholders, explaining their methodologies, and showcasing the practical implications of their work. By demystifying actuarial processes and making their insights more accessible, actuaries can foster greater understanding and appreciation for their contributions.

Moreover, embracing technology can significantly improve transparency in the profession. By utilising data visualisation tools and interactive dashboards, actuaries can present complex information in a more digestible format. This approach not only aids in conveying key insights to decision-makers but also empowers stakeholders to engage with actuarial analyses more meaningfully.

Case study: enhancing stakeholder engagement

A practical example of improving transparency can be seen in the retirement industry, where actuaries have started to adopt user-friendly dashboards that track key performance indicators (KPIs) in real time. These dashboards allow stakeholders, including executives and trustee boards, to visualise critical data such as net replacement ratios, reserve levels, and contribution requirements. By presenting information in an intuitive format, actuaries foster engagement and facilitate informed decision-making.

Navigating complexity in pension schemes and financial instruments

The increasing complexity of pension schemes and financial instruments presents both challenges and opportunities for actuaries. As pension plans evolve to meet the needs of diverse populations and regulatory requirements (like two-pots), actuaries must adapt their skill sets to address these complexities effectively. This includes a deep understanding of investment strategies, risk management practices, and regulatory frameworks that govern retirement schemes.

Actuaries in pension planning

Actuaries play a vital role in navigating this complexity by providing insights that inform decision-making related to funding, investment strategies, and risk mitigation. Their ability to model various scenarios and assess the impact of different variables allows organisations to make informed choices in an ever-changing landscape.

For instance, actuaries can analyse the implications of changing interest rates on pension funding requirements. By conducting stress tests and scenario analyses, actuaries can help organisations understand how various economic conditions could affect their pension liabilities, enabling them to take proactive measures to manage their employee needs and funding positions.

The rise of new financial instruments

Moreover, the rise of new financial instruments, such as longevity swaps and liability-driven investment strategies, further underscores the importance of actuarial expertise. Actuaries are uniquely positioned to evaluate the risks associated with these instruments, helping organisations make sound financial decisions while effectively managing their obligations to beneficiaries.

Longevity swaps, for example, allow pension schemes to transfer the risk of increasing life expectancy to third parties. Actuaries play a critical role in structuring these transactions, assessing the associated risks, and determining the appropriate pricing to ensure that pension schemes can meet their future liabilities.

Integrating ESG considerations into actuarial practice

As the focus on sustainability intensifies, actuaries have an essential role in integrating Environmental, Social, and Governance (ESG) considerations into financial decision-making. The increasing demand for responsible investing and sustainable business practices presents an opportunity for actuaries to contribute to the long-term viability of retirement schemes.

Assessing ESG risks and opportunities

Actuaries can leverage their expertise to assess the risks and opportunities associated with ESG factors, providing insights that inform investment strategies and risk management practices. By incorporating ESG considerations into actuarial models, actuaries can help organisations align their financial objectives with broader societal goals, ultimately contributing to the sustainability of retirement schemes.

For instance, actuaries can analyse how climate change may impact investment portfolios and the long-term viability of certain asset classes. By modelling various scenarios related to environmental changes, actuaries can provide valuable insights that guide investment decisions and risk management strategies.

Developing ESG metrics and frameworks

Furthermore, actuaries can play a pivotal role in developing metrics and frameworks for measuring ESG performance. This involves creating models that quantify the impact of ESG factors on financial outcomes, enabling organisations to make informed decisions that balance profitability with social responsibility.

The establishment of standardised ESG metrics is crucial for evaluating performance and driving accountability. Actuaries can contribute to the development of these metrics, ensuring they are robust and aligned with international best practices. This involvement enhances the credibility of ESG assessments and encourages organisations to adopt sustainable practices.

Opportunities in an evolving financial landscape

The evolving financial landscape, characterised by challenges such as economic volatility, demographic shifts, and regulatory changes, presents a unique opportunity for actuaries to demonstrate their value. As organisations grapple with uncertainties, the demand for actuarial expertise is more pronounced than ever. Actuaries are well-equipped to navigate these challenges, providing insights that enable organisations to adapt and thrive in a dynamic environment.

Data-driven decision-making

The shift toward data-driven decision-making further enhances the relevance of actuaries. With access to vast amounts of data, actuaries can employ advanced analytics and predictive modelling techniques to uncover trends and anticipate potential risks. This proactive approach positions actuaries as strategic partners in organisations, empowering them to drive meaningful change and contribute to long-term success.

For example, actuaries can analyse member data to identify patterns in behaviour, allowing companies as well boards of trustees to adjust their long-term strategies and risk assessments accordingly. By providing insights into changing member preferences and behaviours, actuaries help organisations and schemes to stay competitive and responsive to market demands.

Leading risk management initiatives

Moreover, as organisations increasingly prioritise risk management and sustainability, actuaries are well-positioned to lead initiatives that address these concerns. Their ability to assess and mitigate risks, coupled with a commitment to ethical practices, aligns seamlessly with the growing emphasis on corporate social responsibility.

Actuaries can help organisations develop comprehensive risk management frameworks that consider both financial and non-financial risks, including reputational and operational risks. By integrating risk management into strategic planning processes, actuaries ensure that organisations are better equipped to navigate uncertainties and capitalise on opportunities.

Conclusion

In conclusion, the actuarial profession is undergoing a significant transformation, evolving from traditional valuation and funding roles to a dynamic involvement in strategic planning and decision-making. As actuaries navigate increasing complexity in retirement schemes and financial instruments, their expertise remains vital in addressing contemporary challenges. By enhancing transparency, integrating ESG considerations, and leveraging opportunities presented by the evolving financial landscape, actuaries are poised to play a crucial role in shaping the future of organisations.

The future of the actuarial profession lies in its ability to adapt, innovate, and demonstrate its value as a strategic partner in a rapidly changing world. Embracing this evolution will not only strengthen the profession but also contribute to the sustainability of pension schemes and the broader financial ecosystem. As actuaries continue to refine their skills and expand their roles, they will undoubtedly remain at the forefront of driving strategic value in organisations across various sectors.

Michael de Villiers
+ posts