Background The case concerned a funeral policy with Liberty Life (“the insurer”). The complainant was the beneficiary and premium payer. Ms R was both the policyholder and the life assured. Ms R (“the deceased”) died some 12 months after the policy was...
Financial planners must adapt — or risk losing clients to those who do. It's not about AI - but then again, it is It's fair to assume that all professionals possess the technical knowledge required for their field. Their competence is built on academic training and...
A pension fund is obliged to provide the Pension Funds Adjudicator (PFA) with requested information without obtaining consent from the beneficiaries. A fund cannot use the Protection of Personal Information Act (POPIA) as a reason to withhold information from the PFA....
Reflections on IRFA's Participation at the Africa Pension Funds and Retirement Summit, Casablanca 2025 As the President of the Institute of Retirement Funds Africa (IRFA), I am proud to share our continued commitment to contributing meaningfully to the development of...
As the Institute of Retirement Funds Africa (IRFA) readies itself for the upcoming year, the emphasis is clear: consolidate and ensure an enduring legacy. According to IRFA President Geraldine Fowler, the year ahead will be guided by both core strategy, and...
The excitement and anxiety over the implementation of the two-pot retirement system on 1 September 2024 quickly turned to agony for some retirement fund members whose employers had not been paying over contributions to funds. It used to be that most members...
As I reflect on South Africa's evolving retirement landscape, I see the need to address recent policy shifts, especially the introduction of the two-pot retirement system. At the Financial Planning Institute of Southern Africa NPC (FPI), we remain committed...
General update before I dive into the topic: The South African retirement fund landscape has been undergoing significant shifts since the introduction of the Retirement Reform. The said reform started with discussions back in 2007 with the discussion paper...
As stakeholder needs and opinion are crucial to the overall strategic direction of the Institute of Retirement Funds Africa, in July and August the industry body undertook an engagement and reputation monitor, employing the services of an independent...
In the Financial Services Tribunal (FST) decision in Rand Mutual Assurance Co Ltd v TJ Begwa and others (Case No PFA19/2024 - 15 August 2024), the FST ruled that an employer's compliance with the audi alteram partem rule (hear the other side) does not...
