Mari Janzen | Chief Operating Officer | Effective June 2026

Janzen arrives from Hollard Insurance, where as Group COO, she oversaw a portfolio spanning IT, data and analytics, human capital and shared services. Before that, she held Joint CEO and COO roles at Regent Insurance, with additional experience at Telesure and Deloitte. She steps into a consolidated COO mandate covering IT, EPMO, Brand and Marketing, Customer Experience, Data and Analytics, Business Controls and Facilities; a structural move designed to drive the consistency and scalability that sustained high performance demands.